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We're Bringing Techy Back!

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By Nancy Nelson

It's Tuesday at SHRM 2015, and today I'm focusing on HR technology. I geared myself up to spend quality time in Expo hall, visiting with Namely, ADP, Paychex, Paylocity, Answers, Fitbit and many others. My personal favorite was the massaging recliner chair company - would it be cheating to call this HR tech?

Getting back to serious business --  one of my favorite concurrent sessions was We're Bringing Techy Back" with Tim Sackett and Kris Dunn, who blog daily on Fistful of Talent and the HR Capitalist. The pre-session was an informal demo of a Twitter app called Periscope, which allows anyone with a smartphone to create a live broadcast for their followers. Since I've downloaded the app, I've noticed all kinds of interesting (some strange) broadcasts out there.

Tim and Kris are advocates for HR tech skills - our skills in HR tech matter because everywhere you look, solutions are being proposed for us. Why do we need a solution? What is it adding to the business and to those we support? Sometimes, a tech solution makes a problem bigger than it is. How can we avoid falling into this trap? By remembering, first and foremost, that HR tech isn't for HR...it's for the people.

If' you're looking to bring HR tech to your company, it's important to start with the basics. Don't have a core system of record? Start there and build your system. The new must-haves are performance management, talent management, and robust reporting capabilities. Don't get distracted by what Tim and Kris call the "shiny objects" promoted by sales reps:

  • All the cool companies are using this!
  • Going with a solution just because it has mobile capabilities
  • Speaking of "functionality" in general terms
  • Social recognition
  • Aggressive ROI claims
  • Special deals - only for today or next week

Other tips when considering a technology solution:

  • Ask the solution provider who they have APIs with. If they say they have open API, ask them specifically for names.
  • Consider using texting capabilities for your talent acquisition system - texts generate 20% candidate responses than emails.
  • Ask them for details about the last customization they did.
  • When checking references with HR pros, consider sharing pricing information.
  • Do you go with a suite, or best of breed? A suite's components are generally not as robust as best of breed, but if you get 80 - 85% of your needs met, may be a good way to go.

With this information in hand, it's time to go back to the Expo hall and ask some more questions!

 


Is There Life After HR?

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By Nancy Nelson

It's Day 3# of SHRM 2015 and I am intrigued by a concurrent session "Is There Life After HR?" So often we are focused on our career development within HR...but are we thinking about what we want to do after HR?

Arte Nathan was the head of HR for the Wynn Resorts, and he held the top HR job...a VERY big job involving the opening of casinos in Macau and other exotic locals. He was also quite active in SHRM, serving on national committees and the SHRM board. He worked 24/7 for many years. One day, he decided it was over, that he didn't want to do the top HR job anymore. But what to do now? What do you do when it's over, either because you made the choice or someone else made it for you?

The key, according to Arte, is to look at the skills and experiences you've gained in HR and figure out how to apply them in new ways. He told the story of a group of HR colleagues and their life after HR. One wrote a book on HR basics and publishes a weekly blog on leadership. Another started a foundation. Still another became an assistant principal at a school. You get the idea -- HR skills are very transferable.

As for Arte, he is now the executive in residence for UNLV's Resort Management program. He teaches the capstone course in the program and is planning a series of online modules via a mobile app.

I thank Arte and SHRM for providing a forum for us to share ideas on this most important topic. Let's keep the conversation going...what are you doing to plan for your life after HR?

Calling All Top Employers: Applications Now Being Accepted For Workplace Awards

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Is your company a leader in workplace flexibility? Want to become known as an employer of choice? As announced at our social event by Linda Magyar, When Work Works Community Partner for CalSHRM, the When Work Works Award application period is now open through November 6, 2015. This award, formerly known as the Sloan Award, is a joint project of the Families and Work Institute and the Society for Human Resource Management.

Here is your chance to join top employers from California and around the country in showcasing your effective and flexible workplace. Why apply? Three main reasons: you'll stand out from the competition; the application process includes a free benchmarking report, and your company will be included in a searchable database.

To apply and to find out about the program, including free resources for employers, visit http://www.whenworkworks.org/about-the-award

 

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The Millennial Turnover Myth

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The Millennial Turnover Myth: Why Young Talent Really Decides to Leave

By David Swanson      April 15, 2015   TLNT

© VRD - Fotolia.com© VRD - Fotolia.com

My company is obsessed with Millennials, and for good reason.

The traditional old guard of global industry is rapidly changing – and the youngest ranges of the workforce are primarily responsible for the disruption.

With the average lifespan of an S&P 500 company down to 15 years, we are all actively investing resources to attract a new generation of talent that will keep our companies viable.

Think about how to lead younger workers

But there’s a difference between investing resources and truly understanding how to keep young talent engaged. This breakdown occurs because our collective assumptions of Millennials – high turnover rates, higher social responsibility and a constant need for approval – are largely based in myth, not reality. We uncovered many of these myths through a study we conducted with Oxford Economics.

If you don’t believe me, take this quiz on Millennials’ workplace values and see how you score.

The reality is that most companies are placing a higher priority on hiring Millennials, but they’re not changing their leadership styles to maximize their impact. People might care more than they used to, but many companies still don’t get it.

If you really want to make your workplace attractive for young talent in the long-term, you need to think critically about how to lead your younger workers to be more engaged and productive. Here are three reasons young talent leaves your company, and how you can change your leadership style accordingly.

Do you provide an opportunity to make an impact?

A common myth around Millennials is that they need a career that gives them personal meaning. The reality is that all generations, Gen Y included, place a far greater value on long-term learning and growth.

Fostering growth comes by giving employees an opportunity to impact the broader workings of a company, to instill a sense of collective work for a common goal.

This starts with the very first interaction. Instead of a traditional interview with a few executives, smart companies are letting prospective hires experience the workplace for the day. Have them sit in on a staff meeting, or a brainstorming session, to give them a perspective on how they can make a broad business impact from day one.

This visibility must extend through a series of learning and growth experiences. After you’ve educated and trained on what a successful presentation looks like, let a younger employee run a meeting, or present to your boss. Train your employees for a risky situation and allow them to grow through a challenging situation. The end result is a true learning process that all employees can remember and value.

Translate long-term impact to short-term goals and objectives

One common perception of Millennials that proved true in our study was their constant need for feedback– nearly 20 percent more than non-Millennials, according to our study. So while company leaders can provide growth opportunities, the breakdown occurs in setting manageable goals and objectives, then communicating feedback accordingly.

Many leaders make the mistake of setting objectives that are so far in the future, people cannot tell if they are making progress. The feedback must match those objectives – otherwise, it can be challenging for an employee to determine how well they’re performing.

The need to establish a genuine, authentic connection

Millennials value leaders that are especially engaging and communicate openly. But open communication and feedback is only as strong as the trust your employees have in your advice.

One way to establish an authentic connection is to share a learning experience of your own. Many leaders become trapped in the feeling that they always need to be right.

But often times, in office environments with many experienced and smart people, being right all the time is almost impossible. Sharing a bit of honesty, authenticity and admitting a mistake can be the best way to establish a sense of trust and create an open culture where people feel empowered to speak up and share their own challenges.

At SAP, we’ve also created a structure where both Millennials and older generations can learn from each other. Establishing reverse mentoring programs can allow for a shared dialogue around areas where another group is the subject matter experts. It can create a more relaxing rapport and a relationship of mutual value, which can ultimately empower younger employees and instill a feeling of belonging in the workplace.

Don’t believe the stereotypes

It’s easy to blame a departure on the stereotype of Millennial job turnover. But doing so is not only inaccurate, it hides broader leadership problems that could turn highly costly if left unsolved.

Establishing open, visionary and authentic communication isn’t just appropriate for Millennials – it’s valuable for all employees.

The choice is clear: Change processes that develop young talent or quickly become irrelevant. It’s time to stop falling back on stereotypes and invest in the talent that will dictate your future success.

 

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HR Technology Issues for 2016

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If you manage HR systems, the link to the article below outlines hot topics for 2016.  Good insight and I especially like the fifth item in the article relating to "Making Sense and Better Use of Data."  As a profession that has deep roots in administration, HR is constantly criticized for not providing strategic information about talent.  If you use HR systems they not only need to be the repository of information, but you need to leverage this information to be a better valued strategic leader.

Article LInk:  http://www.hreonline.com/HRE/view/story.jhtml?id=534359774

Also note the subject of employee retention is a "hot topic" in the article.  This month BAHREC's monthly program is on employee development and retention.  Go to "Meetings and Events" to sign up for the event.  Hope to see you there.

BAHREC's January Program on Development & Retention:  http://bahrec.shrm.org/events/2016/01/help-them-grow-or-watch-them-go

 

CalSHRM Insights Webcast: California Legislation 2016

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Join CalSHRM and Robin Pagi on Thursday February 11th for their webcast on California Legislative Issues for 2016.  

Topics to be discussed:

  • Retaliation Against Family Members of Whistleblowers
  • Piece-Rate Compensation
  • Paid Sick Leave
  • Fair Pay Act
  • Labor Commissioner Authority
  • PAGA Cure
  • Grocery Workers Protection
  • Meal Period Waiver Rules for Health Care Employees
  • School Activity Leave
  • E-Verify Use

Register for the webcast at http://calshrmawards.com/store/insights/

About CalSHRM - An affiliate of the SHRM, California State Council of SHRM (CalSHRM) offers HR professionals the opportunity to network with peers, find a wealth of information on chapter development and retention, learn from local and national speakers, participate in California and national certification programs, gain volunteer leadership experience and recognition, and much more.

For information about CalSHRM, email Mike Garcia, SHRM-CP Communications Director at mike.garcia@fresnoeoc.org.  

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Self Directed Coaching & Development...

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I have often pondered how to effect impactful coaching and development at small to midsized companies.  I recently ran across this article from McGill Publications related to "self-coaching."  

http://publications.mcgill.ca/reporter/2016/04/self-directed-coaching-fo...

I have found that it is often difficult to justify the ROI related to this subject as good OD comes with a high pricetag.  

In the day and age of "crowd sourcing" and "flash development" the idea of self coaching, in my opinion, appeals to those learners who have been raised in a team environment where they can develop & challenge each other, but have a good foundation from industry leaders.

Good companies are challenged to grow if they don't have good leaders.  You better start developing them now.

 

Asking for Salary History…A Thing of the Past?

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Currently the California State Assembly is considering a bill to prohibit employers from asking for previous salary history as part of the hiring process.  The bill, AB 1676, would prohibit employers in the state from asking for past salary history.  Written by Assembly member Nora Campos, the bill is an attempt to eliminate historical gender bias related to pay.

Though well intended, the bill falls directly on the heels of sweeping legislation related to equal pay (at both the federal and state level).  A similar bill, passed by both houses in California, was vetoed last year with Governor Brown stating that we need to give SB 358 a chance before enacting additional legislation.

Though I understand and have observed gender pay inequities in the workforce, I agree with Governor Brown that we need to let current legislation “work itself out” before piling on additional burdens for employers.

The pay gender gap needs to be addressed and the legislation is heading the right direction…but as a conscientious employer what should you be doing to prepare yourself for the future of equal pay:

  1. If you haven’t done so already, conduct an audit of your workforce.  Understand the differences in pay and why they exist.
  2. Just like an affirmative action plan, identify a strategy of how you will address any concerns and be prepared to take action.
  3. Hire and promote based on the job…not what a person earns.  We tend to treat hiring (and often promotions) like buying commodities…if two people have the same background, but one earns less we hire the person who has a lower salary.  This is good business, but may continue to promote historical gender pay bias.  I have always encouraged employers to pay for the job irregardless of what a person may have been earning in the past.  Imagine the retention and reward value you will have with new employees offering them fair market value for the work.  (Let alone the reduced turnover costs)

This article was prepared by David Conmy, President of BAHREC and Principal of Zenzile Consulting, Inc.

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Engagement & Retention...Managers are the Key to Success

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In my 30 year career as a Human Resources leader I have been involved in many Engagement & Retention efforts.  The Gallop organization…and several other well known firms have proven that business performs better with an engaged workforce.  Typically, we go out and survey employees, discover trends and attempt to effect change, often at the employee level.  But are we approaching effective change correctly?  Human Resources may lead the effort to engage and retain the workforce, but you may find that your management team is not prepared.

Most people enter management to “get ahead” and move up in their careers.  Usually the selection process focuses on some aspect of their “technical skills” and viola an individual contributor becomes a manager.  In a recent CareerBuilder survey 26% of respondents stated they felt lost when it came to managing and 58% stated they didn’t receive any leadership training when they got the job.  In my experience (and the facts seem to support this conclusion) engagement comes down to the direct relationship between the manager and the employee.  This relationship is crucial as the most frequent point of contact with our employees are their managers…and we aren’t providing them with the tools to be good leaders.

So if you are embarking on any engagement & retention efforts why not start by making sure your management team is prepared to execute on the results.  One article in Workspan Magazine Developing Managers: A Key To Employee Happiness by Cord Himeistein is a great reference if you are thinking about management training and engagement.  Also, at our recent January program author “Julie Winkle Giulioni” addressed effective career development (another key engagement issue) and the importance of the role a manager plays in engaging our employees in effective and meaningful career conversations.  Her book along with author Beverly Kay Help Them Grow or Watch Them Go is a must read in this area.

So before you embark down the path of engagement you need to take a long look in the mirror and determine if your leadership is prepared to effect change.  If not, you may be providing just another reason why employees will go to work for someone else.

Video:  http://www.help-them-grow.com/Videos/CareerConvFramework.html

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HR Director at Bellarmine College Prep in San Jose

Flexible Work Resources Designed for Business

Recertification - Tips for Making the Process Easier

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If you are HRCI certified, you know how important it is to keep your recertification file up to date with your continuing education and other activities. Make it easy on yourself and don't wait until your recertification period is about to expire to upload your information to hrci.org -- I speak from experience on this - been there, done that! Here are some tips to save your sanity:

  • Upload your activities regularly, at least monthly. If you've attended BAHREC events and don't have a pre-approval ID number, contact Nancy Nelson at shrm@bahrec.org for help.
  • Keep track of the kinds of recertification credits you need. For instance, if you are GPHR certified, you'll need 15 international credits included in the 60 credits needed every three years.
  • If you are missing a few credits, webinars and elearning can help. SHRM has many webinars available that are pre-approved. Just remember that there's a limit on elearning, no more than 20 credits can count toward certification.
  • Upload more credits than you need. That way, if some are not approved, you will have extra.
  • Remember that blogging on HR topics, teaching HR courses, on the job projects and leadership positions (think volunteering for the BAHREC board or a committee!) can count toward the 60 credits.
  • Did you attend an event that didn't have a pre-approved ID? You can submit it to HRCI and they may approve it after the fact. Just enter the data as requested in your online file.

Hopefully these tips will help to keep your recertification as stress-free as possible.

 

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Government Affairs Quick Blast

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Government Affairs Quick Blast
 
As BAHREC members, we have entered into the HR Bermuda Triangle of legislation and government rulings.  The USes – POTUS, SCOTUS and SOTUS (who makes these up?) have recently made our worlds ( companies and clients) a lot more “interesting”.  Here are just a few of the big decisions that SHRM recently listed in its Government Affairs Newsletter:
 
  • ACA - Obama Administration Announces Delay of the Patient Protection and Affordable Care Act (ACA) 'Employer Mandate' Provision Until 2015 
  • Immigration Reform - The Senate passed S.744, the Border Security, Economic Opportunity, and Immigration Modernization Act
  • Supervisor Liability – Supreme Court issued decision on supervisor liability (Vance v. Ball State University
  • Marriage Equality  - Supreme court overturned DOMA and refused to rule on Prop 8 (effectively allowing it to be nullified) 
In this quick blast,  I am going to peel the onion so speak and pick the first decision on the extension of the ACA to write about.  In the coming weeks, I will cover the other big decisions and pending legislation.  I welcome any insights/comments you have – so pls share with the rest of the Members.  Also, if there is an issue you are interested in, pls ping me.
 

 

On July 2, 2013, the Obama administration declared that it was delaying the effective date of the Patient Protection and Affordable Care Act’s Employer Mandate until January 1, 2015. The Employer Mandate, which was scheduled to become effective on January 1, 2014, required all large employers (50 or more employees)  to offer health care coverage to their full-time employees or pay a penalty. Most importantly, this delay means that the penalties to large employers for failure to provide health insurance coverage will not be enforced for another year. 

 

Mark J. Mazur,  Assistant Secretary for Tax Policy at the U.S. Department of the Treasury  indicated that the delay will allow the Treasury Department to meet two goals:

  • First, it will allow the IRS to consider ways to simplify the new reporting requirements consistent with the law (great news for HR since it will fall on us to administer the program). 
  • Second, it will provide time to adapt health coverage and reporting systems while employers are moving toward making health coverage affordable and accessible for their employees (this is probably not a big issue for BAHREC and the SV HR community since I am sure that almost all if not all of our companies are already offering health care to our employees.  However CA wide, only about 60% of companies offer health care to their employees).  Within the next week, the Treasury Department  will publish formal guidance describing this transition. 

 

According to Mazur, the ACA includes information reporting (under section 6055) by insurers, self-insuring employers, and other parties that provide health coverage.  It also requires information reporting (under section 6056) by certain employers with respect to the health coverage offered to their full-time employees.  The Treasury Department expects to publish proposed rules implementing these provisions this summer, after a dialogue with stakeholders - including those responsible employers that already provide their full-time work force with coverage far exceeding the minimum employer shared responsibility requirements - in an effort to minimize the reporting, consistent with effective implementation of the law.

 

Once these rules have been issued, the Administration will work with employers, insurers, and other reporting entities to strongly encourage them to voluntarily implement this information reporting in 2014, in preparation for the full application of the provisions in 2015.  Their plan is to test the reporting systems in 2014 which they hope will result in a smoother transition to full implementation in 2015.

 

Regardless of the extension for large employers, California officials predict that the one-year reprieve for large employers from the federal healthcare law's penalties won't affect the rollout of a new state-run insurance market next year.  Covered California, the state's new health insurance exchange, said it remains on track to start enrollment for consumers Oct. 1.

 

As HR professionals, we need to stay turned over the summer to see what the reporting requirements look like.

 
Best
 
JK
_____________
John Klinestiver
govtaffairs@bahrec.org
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Job Opportunity: hrQ

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Position

Vice President/Managing Director

Location

San Francisco Bay Area

Compensation

Competitive Base + Bonus

THE OPPORTUNITY

 

The VP/Managing Director has full P&L responsibility for all service offerings for their respective market. Specifically, the director is accountable for building and executing on a market development plan and creating a great reputation for hrQ through the delivery of high quality work. This includes developing business with new clients, growing business with existing clients, and oversight and/or execution on projects in all three service offerings.

 

For full details of the position follow this link:http://tinyurl.com/lexdec6

 

Or contact Molly McCoy, CEO/Founder hrQ.

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Gamification: It's Addicting and Can Promote Learning

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On July 17th BAHREC hosted another stellar program featuring "Gamification" or "Gamified Learning" at SAP's Palo Alto Executive Center.  The event featured Jordan Fladell of "M Level" and Max Meadow of "Slalom Consulting" discussing the benefits of gaming as a method of learning.  As an added benefit all attendees were provide the opportunity to download two games, developed by M Level specifically for BAHREC.

As all attendees at the meeting loaded their smart phones or tablets with the app from M Level (mlevel.com) Jordan and Max discussed gamified learning and why it can be very successful.  It is really simple stated Jordan, "Most people spend the early part of their lives competing for grades and awards.  Then they enter the workforce.  Competition is there, but it is different.  In business you must be self motivated and there is not teacher or assistant to guide you through the process.  Learning can stagnate.  And the competition is fierce, but not for grades but promotions, pay increases and just having a job.  What gamified learning achieves is the ability to provide learning opportunities in an atmosphere that is fun and promotes competition...thus increasing learning!"

Not to say that this concept wasn't lost on the audience.  As Jordan and Max spoke many of the attendees were playing the two games repeatedly with countdown buzzers going off as individuals logged on to the game!  Nancy Nelson, a board member and attendee, was seen playing the game several times and was overheard saying that she couldn't finish fourth.

Brenda Rogers, VP of Program Development for BAHREC was amazed by the participation and engagement of the attendees.  Even though the game was launched weeks ahead of the program, only four people actually played the game prior to the meeting.  Introduce a little bit of competition and pride and, by the end of the meeting, over 20 attendees had played the game, repeatedly.

So if you are looking for a great way to enhance learning at your organization look to gamification or gamified learning as a great solution.

BAHREC would like to thank David Swanson and his staff for their excellent efforts in hosting the event at SAP.  It is a great opportunity to see some of the Bay Area's leading companies facilities up close and personal.  

To find out more information about M Level or Slalom please contact:

Jordan Fladell, EVP M Level.  jordanf@mlevel.com or Max Meadow, Practice Area Director. masm@slalom.com

David Conmy


2014 CalSHRM's California State Legislative and HR Conference

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Keep the following dates open!  On April 23, 24th and 25th 2014 CalSHRM will be hosting their annual State Legislative and HR Conference.  This is a great session for all HR Professionals who are interested in understanding and learning about employment trends in the state.

The 23rd will be a pre-conference workshop focusing on labor law, and the remaining days will focusing on advocacy and trends in the state of California.

Don't miss this session.  The 2013 Conference was the highest rated conference ever put on by CalSHRM and SHRM.

 

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SHRM Announces that All Call Center Representatives will be California Certified

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At today's CalSHRM meeting it was announced that all SHRM call center representatives will now be California certified.

This is a great news if you are a SHRM member and need California specific help. 

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Cypress Semiconductor Looking to Benchmark New Hire Orientation Practices

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To all BAHREC colleagues, I hope this note finds you all well.
 
I'm currently at Cypress Semiconductor and we're planning to reinvent our Newhire Orientation program/process. Our current approach is powerpoint heavy and not very engaging. As such, it doesn't add much value. To support that effort we want to do some benchmarking with 4-5 Valley companies that do this well to see what we can learn to improve our program. Our goal is to meet with interested companies at their sites and do a walk through of their NHO program/process, goals, etc.
 
If you feel your program stands out and you're willing to showcase it let me know and we can set a date for the onsite meeting. If at all possible I'd like to do the meeting in August and wouldn't expect it to last more than an hour or so. Thanks in advance and see you (I hope) at the next meeting.
 
Best,
 
Dave Fay
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HRBP Opportunity

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Randstad Human Resources is partnering with a global medical technologies client in search of a Sr. HR Business Partner who will be the key contribute in aligning global HR and business objectives.  The Senior HR Business Partner enables the strategy and execution of the business by translating key initiatives to meet organizational capability needs.   Develops and establishes partnerships across the HR function to deliver value added service to management and employees that promote the business objectives of the organization.

  • Contribute to business strategy by helping to identify and build organizational capabilities, behaviors, structures, and processes.
  • Business results focused, and able to develop solutions and alignment of teams.
  • Promote best practices and help to create an environment that supports the company value system to drive a high performance culture.
  • Analyze HR trends and metrics in partnership with the HR Team to develop solutions, programs and policies.
  • Manage and resolve complex employee relations issues and coach business leaders to build strong teams and drive performance.
  • Maintain in-depth knowledge of legal requirements related to day-to-day operations to ensure regulatory compliance.  
  • Drive lean transformation across the businesses, across disciplines, to the production floor.
  • Provide integration leadership on M&A activities.
  • Provide guidance and input on business unit structures, workforce planning, and succession planning.
  • Plan and implement HR programs and services along with identifying skills and training needs.

Requirements:

  • 10+ years HR Business Partner exp.
  • BA/BS in HR, Business, or related field required.
  • Experience working within a large organization required.
  • Must have Industrial, High Tech, or manufacturing experience including engineering.
  • Experience with mergers and acquisitions required.
  • Global HR support experience required.
  • Ability to work cross-culturally with solid business acumen.
  • Excellent verbal and written communication skills.
  • Effective analytical and problem-solving skills.
  • Ability to travel up to 25% domestic and international.

Please contact:

Juelyie Lee

National Executive Recruiter

Randstad Human Resources, formerly Human Resources International (HRi)

Minneapolis, MN

T: 651-683-2447
juelyie.lee@randstadusa.com | www.randstadhumanresources.com

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When Work Works - Flexible Work Scheduling

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Want to break away from the crowd and attract the best talent?  Looking to implement effective flexible work schedules for your business?

When Work Works is an initiative sponsored by SHRM and the Families and Work Institute promoting flexibe work programs that work for employers and employees.  

For more information please contact Linda Magyar at linda.magyar@pillsburylaw.com.  

Linda is the California SHRM advocate for the program and can provide you with more information on this subject.

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